Editorial Team
Jan 15, 2026·4 min read
Online ratings are a starting point, not the whole picture. Sort reviews by recency: companies change staff and fleet over time.
Pay attention to repeated themes: punctuality, care with walls, communication on delays. One-off outliers happen; sustained complaints are a red flag.
Professional responses to negative feedback show accountability. Silence or aggression should worry you more than a single three-star review.
Cross-check with friends or colleagues who’ve moved recently — a referral plus solid online history is a strong combination.
